Frequently Asked Questions
Pricing & Payments
- Do you have a list of your primary gateways?
- What is your cancellation policy for ancillary items?
- What are my fares based on?
- What does the full brochure fare mean?
- What currencies do you accept?
- Are third party charges allowed?
- What is your deposit and payment policy?
- What payment types are accepted for deposits and full payments?
- My credit card was closed, could you issue a check refund?
- What is a single supplement?
- What is the discount for a single guest?
- How does pricing for a waitlist category work?
- What is your deposit and payment policy for voyages over 180 days?
- What is your cancellation and refund policy?
- When are refunds processed on cancelled bookings?
- Can I use my Shipboard Credit to pay for my shore excursions prior to sailing?
- How much are Gratuities and can they be prepaid?
- Can the administrative fee which is part of the cancellation schedule be used as a credit?