Frequently Asked Questions
- Can I receive a refund if I don’t use my shipboard credit?
- How do I adjust the shipboard credit amount to be used?
- Can I apply shipboard credit to a specific guest?
- Where can I view the total shipboard credit amount that was applied to the reservation and the remaining amount?
- How guests pay for any balances owed that are beyond the value of the existing shipboard credit?
- What products can be reserved using shipboard credit?
- When can guests apply shipboard credit to a reservation?
- What is the first eligible cruise date for Shipboard Credit pre-purchases?
- Can I use my Shipboard Credit prior to cruise departure?