Frequently Asked Questions
Reservations
- How do I make a reservation?
- What is a waitlist?
- What should I do if I have questions about my booking?
- How will Oceania communicate this change to guests?
- Does this change apply to full-ship charters or group bookings?
- Will there be any changes to onboard programs or amenities?
- What if my travel party includes someone who will turn 18 before sailing?
- How will Oceania Cruises verify the age of guests?
- Why is this policy specific to Oceania Cruises and not to the other brands in the Norwegian Cruise Line Holdings Ltd. family?
- What happens if I want to book a future cruise with children?
- How does this affect existing bookings with children?
- Why is Oceania Cruises making this change?
- What is Oceania Cruises’ new Adults-Only policy?
- Contact Us Phone Numbers
- What is a priority waitlist?
- Where do I find information about travel advisories?
- Should I use a travel agent to handle my reservation?
- Who do I contact when I have questions about Travel Insurance?
- My invoice says that I am in a Guarantee, what does this mean?
- How can I book a cruise for a large group?
- Will bookings be removed from the group if the group falls below 8 bookings?
- When is final payment due for the group bookings?
- Am I allowed to bring a wheel chair or scooter onboard?
- Do we allow service animals on board?
- Can I make a payment on a reservation if I booked through a travel agent?
- Can I embark, disembark or rejoin the ship in a different port of call?
- When are shore excursions available to book?
- Can my itinerary be changed?
- What is your policy on acts of nature, strike and other conditions beyond Oceania Cruises control?
- Can I change my reservation?